---
title: Freshservice - How do I link my account?
sidebarTitle: Freshservice
---


# Overview

To authenticate with Freshservice, you need:
1. **API Key** - Your Freshservice API Key.
2. **Freshservice subdomain** - Your unique Freshservice subdomain (e.g., mycompany.freshservice.com).

This guide will walk you through finding both your **API Key** and **Freshservice subdomain** within Freshservice.

### Prerequisites:

- You must have a Freshservice account with admin privileges.

#### Step 1: Finding Your Freshservice API Key
1. Login to your **Freshservice** account. Click on your **Profile picture** and select **Personal Settings**.
<img src="/integrations/all/freshservice/profile.png" />
2. Your **API Key** will then be available below the **Delegate Approvals** section to your right.
<img src="/integrations/all/freshservice/api_key.png" />

#### Step 2: Finding Your Freshservice subdomain
1. Login to your **Freshservice** account. On you address bar, The URL will be similar to: `https://mycompany.freshservice.com`. Your subdomain is the text between `https://` and `.freshservice.com`, which in this case would be `mycompany`.

#### Step 3: Enter credentials in the Connect UI

Once you have your **API Key** and **Freshservice Domain**:
1. Open the form where you need to authenticate with Freshservice.
2. Enter the **API Key** and **Freshservice subdomain** in their designated fields.
3. Submit the form, and you should be successfully authenticated.

<img src="/integrations/all/freshservice/form.png" style={{maxWidth: "450px" }}/>

You are now connected to Freshservice.
